When I had to buy my own insurance I rec’d a huge amount of calls & texts from agents. I can’t stand pushy people that just want to make a quick buck. Victor never bothered me which is what I like. When I contacted him he was not pushy, and he asked what my needs are. He would give me options of insurances and would help me with every question I had. He would calmly explain everything no matter how long the call took. I’m so lucky and will stay with him indefinitely.